You may renew the Civil ID cards online below are the steps


You can perform this service by phone or online

First: Over the Phone

  • Dial 1889988
  • Then choose language Press (1) for Arabic and (2) for English
  • Choose the service number (1) from the selection list
  • Enter your old civil ID number and wait for the request to processed

Second: Online

Step 1) Go to PACI Website

, if the website is in Arabic you can change the language to English.


Card fee: KD 5

The Public Authority For Civil Information (PACI) Contact