Arabic local newspaper Alqabas reported that Following what the British Daily Telegraph newspaper reported on “irregularities” related to domestic workers in Kuwait, the Acting Director General of the Public Authority for Manpower, Dr. Mubarak Al-Azmi, affirmed that all means of comprehensive care and care for domestic workers are provided, revealing that the authority deals very seriously with all complaints it receives from them And work to solve their problems in all circumstances, especially during the “Corona” crisis.

Al-Azmi assured that “Kuwait, as a center for humanitarian work, always seeks to reinforce the principle of respect for human rights in all parts of the world, regardless of any other considerations based on discriminatory grounds.”

Al-Azmi was surprised by the report published in the Daily Telegraph newspaper, which offended Kuwait, referring to cases of violence during the Corona pandemic and increasing work pressure, pointing to all state agencies harnessing their efforts during the crisis to ensure the optimal application of laws regulating the labor market and to follow up full compliance with these laws before. Employers and workers.


And he indicated that the authority “provides many means of communication and mechanisms that enable workers to submit complaints related to any breach of the articles of law or the terms of the work contract, since the beginning of the Corona crisis, where workers can submit a complaint or report any abuse from the employer or the recruitment office, through The website of the authority, or through the hotline, or even through official accounts on the communication sites, in addition to continuous coordination with the embassies of labor-sending countries and Kuwaiti civil society institutions to receive any complaint that may come to it.

Work in progress

Al-Azmi pointed out that the authority did not stop receiving complaints during the total or partial ban periods that were imposed on the country, due to the “Covid-19” pandemic, as all its departments continued to practice their work and their regulatory and supervisory role on the application of laws regulating work in the private and domestic sectors. .

He revealed that the agency’s Domestic Labor Regulatory Department received 73 complaints during the period from March 12 to June 31, 2020, and during the same period it facilitated the departure of 61 domestic workers and their return to their countries, based on their desire after providing health services, food and legal aid, through a shelter The authority’s expatriate workers

In addition, Kuwait, represented by the Authority, is making extensive efforts to provide the necessary protection for all types of workers working on its territory, which number up to 1.722 million workers (according to the latest labor market statistics in June 2020), in compliance with international laws, regulations and agreements, and to preserve its position in the field of rights Human and humanitarian work.

And 680,262 domestic workers of non-Arab Asian and African nationalities work on the land of Kuwait, including 351 thousand females. Kuwait provides all of them with special care, especially females, by providing a shelter that works around the clock and provides all psychological, health and social services around the clock. 9 government agencies are required to facilitate their departure from the country in the event of complaints, problems, or refusal to work.

Problem Solving

According to a report by the authority, Kuwait solves hundreds of complaints related to domestic workers every month and refers others to the judiciary in the event that one of its parties rejects the friendly solution. Another 247 amicably, in addition to the return of 2874 dinars in favor of employment.

The report shows that the administration received 11,000 complaints from domestic workers and sponsors during the past two months regarding refusal to work or the worker’s desire to travel, in addition to other complaints related to non-compliance with contracts, pressure and unwillingness to complete work and leave the country.

Working hours

Regarding the working hours of the domestic worker, Al-Azmi indicated that Law No. 68 of 2015 in the matter of domestic workers provided full legal protection for domestic workers and regulated the relationship between them and employers and recruitment agencies, as it specified working hours, days of the week, annual leave, and other conditions and privileges that must be met in work contract.